The policy of Civilab Australia Pty Ltd is to:

• Consistently provide calibration facilities and services which comply with relevant Australian Standards, Codes or other specifications nominated by the client.
• Ensure that calibration technicians are proficient and are able to perform calibration tests and associated tasks without undue pressure that might influence their technical judgement.
• Ensure that all calibration staff will not engage in activities that may cause the laboratory to compromise Confidence in its impartiality.

This shall be undertaken through planning and controlling the managerial aspects of the work, verifying that the outcomes of the planning and control activities have been successful.

NATA endorsed calibration reports shall only be used for equipment calibration where the Company has obtained NATA accreditation.

The company also aims to achieve improved productivity, efficiency and quality by having an effective and properly managed quality system.